Hot Sauce Hawaii and Arturo's Hot Flavors of Hawaii return information

We will accept postage paid returns only after a return merchandise authorization has been obtained. Items must be in original packaging. A 10% or higher re-stocking fee will be applied depending on merchandise. Deeply discounted items and items on special sale cannot be returned. Refunds issued within 10 business days after receiving approved returned items. Do not return items without return merchandise authorization number. Orders canceled prior to shipping can be assessed a 5% processing fee. Orders canceled after shipping will be assessed the shipping charges plus 10% of of the shipping charges. Refused Orders subject to same policy as canceled orders. Policies subject to change.

AMERICAN EXPRESS, MASTERCARD, VISA, PAYPAL, GOOGLE CHECKOUT

Products shipped via US MAIL or Fed Ex. Approximate shipping costs are available on the cart page. After you select the items go to CART and put your ship to zip code where provided. An approximate cost will be then given. Orders canceled prior to shipping can be assessed a 5% processing fee. Orders canceled after shipping can be assessed the shipping charges plus 25% of the entire order processing fee. Refused Orders subject to same policy as canceled orders. Orders shipped via US MAIL and Fed Ex Ground and Home Delivery take 3 to 7 business days for shipping to continental USA. Alaska takes 1 TO 2 days longer. Hawaii shipments are usually take 1 to 2 days.

We reserve the right to change carriers for orders shipping US MAIL and Fed Ex Ground or Home Delivery. Fed EX 2nd Day will be shipped Fed Ex 2nd Day.
International times and charges vary.
Policies subject to change.